Shipping policy

Shipping Policy

EuroSummer, Inc. operates Vollkorn with a commitment to simplicity and quality. Below you will find the details of how we bring fresh sourdough from our oven to your freezer.

Shipping Costs Simplicity is central to our service. Shipping is always free and included in the price of your box. There are no hidden fees or minimum thresholds.

Where We Ship We are currently serving the Western United States. To ensure your bread arrives frozen and safe, we ship exclusively to physical street addresses (no P.O. Boxes) in the following states:

  • Washington

  • Oregon

  • Idaho

  • California

  • Nevada

  • Utah

  • Arizona

The Schedule We ship orders on Monday, Tuesday, and Wednesday.

  • Timing: This schedule ensures that your bread is never left sitting in a transit facility over the weekend.

  • Cut-off: Orders placed after Wednesday will be shipped the following Monday.

  • Transit: Once your box leaves our facility, delivery typically takes 1–3 business days, depending on your location. While we partner with reliable carriers, exact delivery times are subject to their operations.

Packaging & Care

  • The Journey: To maintain deep freshness, every order is packed with an insulated liner and temperature-control agents (dry ice or ice packs).

  • Arrival: Our bread is baked without preservatives. Upon delivery, please retrieve your package promptly and transfer the loaves directly to your freezer.

  • Storage: Your bread will maintain its quality in the freezer for up to 6 months.

Order Issues & Adjustments

  • Changes: If you need to modify or cancel an order, please email hi@vollkornbread.com within 24 hours of purchase.

  • After Shipping: Because our product is perishable, we cannot cancel, modify, or accept returns once the box has been handed to the carrier.

  • Support: If your order arrives damaged or spoiled due to a carrier delay, please email us a photo and details immediately. We are here to help and will make it right.